Last Updated: July 2026
Privacy Policy
Welcome to GroundZero, developed and operated by Exodus Game Developer LTDA (“Exodus”, “we”, “our”, or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and your rights regarding your data when you use GroundZero, our website, and related online services.
By accessing or using GroundZero, you agree to the practices described in this Privacy Policy.
1. Who We Are
Exodus Game Developer LTDA is the developer and publisher of GroundZero.
Contact Information
Website: https://getgroundzero.com
2. Information We Collect
GroundZero may collect information that you provide directly or that is collected automatically while using the game and our online services.
This may include:
- Steam ID
- Steam display name
- Epic Online Services (EOS) Account ID
- Country or region
- IP address
- Device information
- Operating system
- Hardware specifications
- Game version
- Matchmaking and lobby information
- Gameplay statistics
- Progression data
- Session logs
- Crash reports
- Diagnostic information
- Game settings
We do not collect payment card information. Purchases are processed through the Steam platform.
3. How We Use Your Information
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We use collected information to:
- Authenticate players.
- Enable multiplayer gameplay.
- Create and manage online lobbies.
- Connect players to dedicated servers or peer-hosted matches.
- Save game progression and statistics.
- Improve gameplay balance and stability.
- Detect cheating, exploits, and abusive behavior.
- Provide customer support.
- Maintain the security and integrity of our services.
- Comply with applicable legal obligations.
4. Steam Services
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GroundZero integrates with Steamworks, provided by Valve Corporation. Steam services may include:
- Authentication
- Friends List
- Game Invites
- Steam Achievements
- Steam Inventory
- Multiplayer Networking
- Matchmaking (where applicable)
- Purchases and downloadable content
Information processed through Steam is subject to Valve’s own Privacy Policy.
5. Epic Online Services (EOS)
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GroundZero also uses Epic Online Services (EOS) to provide online functionality, including:
- Player authentication
- Online sessions
- Lobbies
- Multiplayer networking
- Cross-platform online services (where applicable)
Information processed by Epic Online Services is governed by Epic Games’ Privacy Policy.
6. Multiplayer Servers
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Depending on the selected game mode, multiplayer matches may be hosted on:
- Dedicated servers operated by Exodus or its hosting providers.
- Peer-to-peer (P2P) hosted sessions.
Technical connection information may be processed to establish, maintain, and troubleshoot multiplayer sessions.
7. Anti-Cheat and Fair Play
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To maintain a fair gaming experience, GroundZero may collect and analyze gameplay-related information, including:
- Match events
- Gameplay statistics
- Session logs
- Connection information
- Technical diagnostics
This information is used solely to detect cheating, exploits, malicious activity, and violations of our Terms of Service.
8. Information Sharing
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We may share information only when necessary with:
- Valve Corporation (Steam)
- Epic Games (Epic Online Services)
- Cloud hosting and server infrastructure providers
- Technical service providers supporting GroundZero
- Government authorities or law enforcement when required by applicable law
We do not sell your personal information.
9. Data Security
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We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no online service or electronic storage method can guarantee absolute security.
10. Data Retention
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We retain information only for as long as necessary to:
- Operate GroundZero.
- Maintain multiplayer functionality.
- Prevent fraud and abuse.
- Resolve disputes.
- Comply with legal obligations.
- Improve our services.
When information is no longer required, it is securely deleted or anonymized where appropriate.
11. Your Rights
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Depending on your location and applicable laws (including the GDPR and Brazil’s LGPD), you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your data.
- Request data portability.
- Object to certain processing activities.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the information provided below.
12. Children’s Privacy
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GroundZero is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected without appropriate legal authorization, we will take reasonable steps to delete it.
13. International Data Transfers
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Your information may be processed or stored in countries other than your own, including countries where our service providers operate.
Where required by applicable law, we implement appropriate safeguards to protect your personal information during international transfers.
14. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time.
The most recent version will always be available at:
https://getgroundzero.com/privacy
Your continued use of GroundZero after changes become effective constitutes acceptance of the updated Privacy Policy.
15. Contact Us
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If you have any questions regarding this Privacy Policy or how your information is processed, please contact us:
Exodus Game Developer LTDA
Website: https://getgroundzero.com
